HeartLab
Troubleshooting

Contact Support

How to get in touch with HeartLab if you're having technical issues.
Do not include patient identifiable information when contacting support — if your query is in relation to a specific study, please provide the link to that study.

Call us

Best for urgent issues affecting clinical workflows.

Australia+61 7 3155 4461
New Zealand+64 9 930 5892
United States+1 616 258-2423

Email us

Best for non-urgent support or general queries.

help@heartlab.com

MFR
Manufacturer
HeartLab Limited 305 / 150 Karangahape Road Auckland 1010 New Zealand
UK REP
UK Responsible Person
Casus UKRP Ltd 107-111 Fleet Street London EC4A 2AB United Kingdom
AUS
Australian Sponsor
Emergo Australia Level 20 Tower II Darling Park 201 Sussex Street Sydney NSW 2000 Australia
MD
Applies to HeartLab v7.7.0 and above Effective 2026-07-19 eIFU version 1.4 UDI-DI 09421907090023